Supervision Mastery Certificate
Are you a team leader or supervisor who wants to improve your leadership and interpersonal communication skills? Do you seek leading-edge, real-world learning combined with intensive peer interaction?
This Mastery Certificate helps you take the next step by building on a foundation of teamwork, delegation, legal issues, motivation and performance management, and managing change. Courses in interpersonal effectiveness help you develop your competence in interacting with others in your organization which impacts how well you are able to accomplish your goals.
Customize your Mastery Certificate with electives and finish with a capstone course that uses case studies to help you assimilate and apply what you’ve learned throughout your program.
What You'll Learn in the Supervision Mastery Certificate Program
Take your career to the next level with the Supervision Mastery Certificate. This comprehensive educational experience is practical, flexible, and can be customized to fit your needs and goals.
- Enhance leadership and supervision skills
- Hone interpersonal communication skills
- Learn team building strategies
- Improve delegation techniques
- Manage and develop talent
Key Benefits of a Supervision Mastery Certificate
By taking this certificate, you'll:
- Learn from industry experts
- Customize courses to needs
- Demonstrate commitment to leading
- Interact with industry peers
- Have flexibility in course scheduling
Supervision Mastery Certificate Registration
To enroll in the Supervision Mastery Certificate, you will register for all three certificate options listed below or call 612-624-4000.
Supervision Mastery Certificate Program
Demonstrate commitment to leading and directing the work of others to accomplish goals, and toe developing successful interpersonal communication skills.
Supervision Certificate Courses
See Supervision Certificate for details.
Principles of Supervision
Meet the challenge of supervising in today's complex and changing workplace. Discover your authentic style and motivate others towards a more productive work environment.
Employee Benefits Practices and Trends
Equip yourself to respond effectively to employee concerns and opportunities with this comprehensive introduction to benefit practices and trends.
Build Teamwork and Commitment
Learn to create dynamic, high performance teams by tapping into individuals' diverse skills and interests to encourage a shared sense of organizational goals.
Delegate to Enhance Job Performance
Learn what, when, and how to delegate. Managing versus doing makes you and your employees more effective.
Legal Issues in Human Resources and Management
Gain an understanding of key issues in employment law with practical guidance for risk avoidance and risk management.
Coaching for Excellence
Develop the tools and explore the approaches that are critical in a coaching relationship.
Leading Change
Learn the structure of change and how to work with it to make you and your team's transitions smoother and more productive.
Legal Issues for Supervisors and Managers
Understand the legal aspects of employee-supervisor relationships and the role in supporting these relationships.
Writing Business Reports and Proposals
Learn how to write concise, professional reports that effectively inform and persuade readers.
Organizational Training and Development
Understand the key components of organizational training and development to help attain your business goals.
HR Certification Test Prep
Participate in the SHRM Learning System with your human resource colleagues to prepare you for the internationally recognized Professional in Human Resources (PHR) or the Senior Professional in Human Resources (SPHR) designation.
HR Certification Test Prep Online
To obtain Web access, you must register online. Your username and password will be included in your registration confirmation; please print a copy for your records.
Measuring and Improving Work Processes
Begin the journey toward Six Sigma performance simply by enhancing your organization's current process improvement techniques.
In-Depth Coaching: Lead Individual Change Interventions
Understand and leverage your role as a coach to create and sustain individual and organization change.
Interpersonal Effectiveness Certificate Courses
See Interpersonal Effectiveness Certificate for details.
Successfully Deal with Conflict at Work
Help improve your confidence and effectiveness in managing conflict by developing strategies to respond to difficult situations and build valuable skills for positively resolving conflict.
How to Deal with Difficult People
Develop the interpersonal and communication skills you need to recognize and respond to difficult behavior in coworkers, employees, supervisors, and the public.
Negotiate for Agreement
Develop your negotiation skills by learning to apply proven strategies and techniques to everyday situations as you learn about the negotiation process.
Deliver High Impact Presentations
Develop powerful speaking and presentation skills and enhance your natural speaking style as you improve the content and delivery of your presentations.
Handle People with Tact and Diplomacy
Bring out the best in people and learn how to build and maintain interpersonal relationships that affect your job performance.
Verbal and Nonverbal Communication Skills
Improve your face-to-face communication skills by learning how to say what you mean, describe feelings, and deal with difficult communication situations in a professional manner.
Work Assertively
Focus on understanding other people's needs and perspectives and learn how to confront problem behavior, stand up for yourself, and interact with authority figures.
Exercise Organizational Influence
Garner support from those you work with and hone your ability to influence others effectively for the improvement of the entire organization.
Foundations in Business Writing
Learn how to improve your writing by practicing helpful strategies for organizing and formatting business correspondence and materials.
Writing Business Reports and Proposals
Learn how to write concise, professional reports that effectively inform and persuade readers.
Increase Power and Influence through Listening
Develop and hone listening skills to increase your workplace effectiveness.
Writing for the Web
Understand how people use the web to acquire the tools to take a marketing approach in writing effective web site copy.
Emotional Intelligence for Professional Success
Increase your emotional intelligence skills to respond positively to the emotions of others, manage stress, strengthen relationship skills, foster trust, and produce better results.
Achieve Results Through Personal Power and Leadership
Learn to communicate more effectively and leverage your personal leadership style to play a vital role in your organization's success.
Capstone in Supervision
Capstone in Supervision
Course will be offered again in fall 2011. Examine and apply your leadership, persuasion, and teamwork skills while working towards the resolution and analysis of complex organizational issues.
