Professional Development Instructors
Devan Shepherd has more than 30 years of progressive experience in the Information Technology industry as a software engineer, consultant, and instructor. He has taught online and on campus at several institutions including University of Minnesota College of Continuing Education, St. Paul College, Academy College, University of Texas, and several others since 1999. Over the years, he has developed and delivered courses in computer science, programming languages, requirements and process analysis, numerous business topics, and aeronautical engineering. He is an author of technical books and articles on a variety of subjects and a recipient of the Smithsonian Institute medal for innovation.
Living on a barrier island on the west coast of Florida, Devan splits his spare time between boating on the Gulf of Mexico and flying as an FAA licensed Commercial/Airline Transport Pilot. He is a flight instructor and holds the rank of Captain as a volunteer in the US Air Force Auxiliary.
Devan’s credentials include a Ph.D. in Computer Science from Columbia Pac., an M.Sc. in Information Technology from Capella U., and a B.A. from Wilfrid Laurier U. in Psychology.
Course Taught by Devan
Online Business Analysis Certificate (Sept. 11 - Nov. 17, 2017)
Participate in this instructor-led online course with a group of peers to prepare for your role as a business analyst.
Christian Antoine, PMI-ACP, CSP, is a founding member and Agile coach and instructor with Collaborative Leadership Team. With 20 years of diversified experience in information technology, Christian's focus includes: increasing customer delight, collaborative leadership, empowering teams to self-organize, and promoting learning. Prior to Collaborative Leadership Team, Christian worked for Medtronic in the mobility group as a ScrumMaster and senior principal business analyst, Hollstadt & Associates as a business analyst, and Computer Science Corporation (CSC) as a senior consultant. A graduate of St. John’s University, Christian resides in Robbinsdale, MN with his wife, Megan, and children, Madeline, Ellen and Eli.
Julie Berg, M.A., is a training and OD consultant and leadership coach, and has more than 20 years of experience across industries. At HealthPartners and Ceridian, she provided leadership assessment and development, team coaching, training design, and facilitation. She also managed a corporate training function.
Stan Berry is a professional writing coach and has devoted the past 34 years to improving the writing skills of over 55,000 business and governmental professionals. Stan’s unique and energetic approach to teaching makes the class engaging and fun. He has also authored five books on business writing that he uses in his seminars. His fascination with writing began at age 13 when his mother, a poet and writer, and father, an English teacher, began critiquing his school papers. Soon after, his fascination grew while watching his father teach effective writing to engineers at Honeywell, Medtronic, General Mills, and Control Data. Stan has a B.S. in education from the University of Minnesota and an M.A.R. from Yale University. He’s been a member of ASTD (American Society for Training & Development) since 1975 when he served on the board of directors for the Twin Cities chapter.
Corey Bonnema is the coordinator of supervisory development in the Training and Development Division of the Office of Human Resources at the University of Minnesota. In this position, he works with supervisors and new managers to help increase their knowledge and build skills in managing employees. Interviewing, performance management, coaching, change management, and motivation are some examples of his areas of expertise. He holds master’s degrees in human resources/industrial relations from the University of Minnesota, has over 10 years of management development experience, and previously worked as a human resource generalist for a large telecommunication company and a St. Paul-based bank. He has also been a production manager in an industrial laundry facility and managed an equipment rental business. He is qualified to administer Situational Leadership II coursework, the Myers-Briggs Type Indicator and the Hermann Brain Dominance Instrument.
Garfield A. Bowen
Garfield A. Bowen, M.S, PMP, is the PMO manager at 3M. He has over 15 years experience managing a variety of projects including technology, organizational change, and re-design projects. He is a certified Project Management Professional and past president of the Minnesota Chapter of the Project Management Institute. He has served as adjunct faculty member in the School of Computing & Information Technology at the University of Technology, Jamaica, where he taught information technology, advanced information technology, and internet technology and networking concepts. Garfield also taught Microsoft Office applications at the Institute of Management and Production in Jamaica. He is currently a project management instructor at the U of M’s College of Continuing Education where he has developed and taught project management for IT professionals and project planning. He holds an M.S. in management information systems from the University of the West Indies, Mona, a B.S. in computer and management studies from the University of Technology, Jamaica, and an A.A.S from the University of Wisconsin-Richland. He is also a certified Project Management Professional.
Marilyn Corrigan, M.A., spent 20 years in major corporations (Sperry, Unisys, and Northern States Power Company) leading management development, employee development, and public affairs functions. Her most recent position was director, employee development and training, for Northern States Power Company. In late 1992, she started her own consulting practice with a focus on leadership, change, communications, conflict resolution, and career development. Marilyn consults throughout the U.S. and has worked in Australia on a multi-year leadership project. She has an M.A. in education from the University of Denver and a B.A. in psychology from Whitman College. Prior to working in business, Marilyn served in a nonprofit youth organization and an academic setting.
Richard (Dick) R. DeBlieck is president of Summit Management Consulting Services. He specializes in management and organizational development and has originated management training programs in project management, management skills for physicians, conflict management, leadership, and organizational quality improvement. Dick holds an M.B.A. with specialization in management and finance and a B.A. in psychology from the University of Minnesota. He served on the management school's strategic planning committee and has taught corporate strategy in the graduate business program at the University.
Rand Eaton, CSP—Rand Eaton is a Certified Scrum Professional and Agile Coach and Trainer based in the Twin Cities. He loves working with organizations and teams and often prefers the title “Epiphany Engineer.” Rand can look back on 24+ years of IT experience for a variety of clients including IBM, Wells Fargo, Ameriprise and many others in order to provide context and support for his clients. Rand is a husband and proud father, photographer, and reader of just about anything.
Liz Hagestad Fink
Liz Fink is a talent acquisition leader and established expert in recruitment marketing communications with over 20 years-experience helping companies achieve their staffing goals. Her experience covers a wide range of industries including financial services, telecommunications, medical device, advertising and temporary staffing. Liz is currently a Recruitment Manager with US Bank supporting Community, Metro and In-Store/On-Site banking. Prior to joining US Bank, she worked for Comcast and several Twin Cities-based companies including SterilMed, Pro Staff and Allied Interstate. Since 1998 she has been an Instructor at the University of MN – College of Continuing Education. Liz graduated from the Carlson School of Management with a B.S. in management and an emphasis in marketing, has a Master of Business Communication certificate from the University of St. Thomas and is a certified Employee Retention Specialist with the Herman Group.
Mike Finn is a Lean and Six Sigma Master Black Belt at Medtronic Corporation with 25 years of experience in process improvement. He has lead and managed teams in multiple disciplines and is an inventor on a process improvement related U.S. patent. Mike has a master’s degree in systems engineering from St Thomas University.
David Flotten, J.D., SPHR Consultant, has been advising employers on employment practices and human resources issues for over seven years; prior to that he spent two years working in the Minnesota court system. David works with employers on a wide range of HR compliance and strategic issues, including drafting policies and procedures, employee attitude surveys, coaching and discipline, hiring, and leaves of absence. He regularly presents seminars on leadership skills, coaching, hiring, and wage and hour rules at CFG as well as presenting at the Carlson School of Management's Industrial Relations Center and College of Continuing Education at the University of Minnesota. David has a J.D., magna cum laude, from the University of Minnesota Law School and a B.A. from Gustavus Adolphus College and is a member of the Society of Human Resources Managers (SHRM).
Patricia Francisco, B.A., has taught writing and written professionally for over 20 years. She has authored three books: Cold Feet, Village Without Mirrors, and Telling. She brings her personal knowledge of the writing process to her professional work with clients in a variety of learning situations.
Nan Gesche, M.A., is a consultant and trainer who guides organizations and individuals through transition while focusing on their strategic goals. Her independent consulting projects include working with diverse organizations on projects such as strategic planning, strategic learning, and transition management, as well as working with individuals on career coaching. Nan is currently an adjunct instructor at the University of Minnesota, teaching small group communications. She graduated with a B.A. in economics from the University of North Dakota, and received her M.A. in organizational communications and a professional certificate in Training & Development from the University of Minnesota. She also is qualified to administer and train in the Myers-Briggs Type Indicator, the Creatrix - an innovation assessment, and the CAS Change System.
Karin Goettsch, M.A., CPLP, is a global talent manager specializing in workplace learning and development, business communication, and intercultural communication. She has managed learning functions and designed and facilitated initiatives at global organizations in a variety of industries.
Rod Greder, Ph.D., is founder and president of New Productivity Group, an international training and consulting firm and cofounder of Biosciences Growth Partners, a consulting firm that provides advisory board and due diligence services to start-up and early-stage bioscience companies. Rod has held executive positions in research and development, marketing, licensing, and technology development with life science business units at Dow Chemical, Renessen and Cargill. He currently serves on the board of the Product Development & Management Association of Minnesota, is co-chair of the Biotech SIG of Life Science Alley, is on the Biosciences Education-Industry Partnership Council, and writes a bi-monthly column on product development for Manufacturer’s Alliance. Rod is an adjunct instructor at St. Thomas, Augsburg, and Concordia where he teaches marketing, entrepreneurship, and new products management in their MBA and undergraduate programs. Rod consults and trains on innovation, cross-functional communication, NPD metrics, change management, and best practices for discovery, development, and launch of new products, His clients have included some of Minnesota’s most well-known companies.
Sherry Heideman, B.A., M.A., brings a mix of education and business expertise to the clients she works with. She is a recognized professional in design, development, and delivery of learning solutions that facilitate powerful bottom-line results. Her ability to transfer highly technical terminology and processes to a level the general public can understand has given her and her clients great success. Her personal commitment to delivering a product that meets the customers’ needs and has bottom-line results make her an invaluable asset to any team. Her 18 years of experience as an instructional designer, project manager, and facilitator with Fortune 500 corporations, mid-size businesses, and non-profit organizations have lead Sherry to take a systems approach to working with individual clients and teams using solid instructional techniques as the cornerstone for solution design and application that result in sustained outcomes.
Peter Heinlen, MBA, MS, PMP, P2 Certified—Peter is a program/project manager, consultant, and professional trainer. He has 25 years of experience as a program/project manager with companies in a wide range of industries, including aviation, oil, telecommunications, information technology, and aerospace and defense. Past employers include Honeywell, Compuware, Arabian American Oil Company, Identix, and Minnesota-based Datacard. He has led projects large and small, both domestic and international. Two of his more notable projects include what was at the time the world’s largest biometric engineering project for Mexico’s Institute of Federal Elections, and the world’s first remote passport issuance project for the Ministry of External Relations of the government of Brazil. He is a long-time member of the Project Management Institute (PMI) and a charter member of the Association of Proposal Management Professionals (APMP). Since 2009, Peter has prepared more than 1,400 professionals for PMI’s Project Management Professional (PMP) certification examination, as well as the United Kingdom’s PRINCE2 Foundation and Practitioner exams. His training has taken him to North Africa, the Middle East, and most major cities in the US Peter has graduate degrees in business and education from University of St. Thomas and the State University of New York (Buffalo) and an undergraduate degree from University of Notre Dame.
Jim Hilbert, J.D., is currently vice president of professional services at an international negotiation firm, providing instruction and consultation for relationship management, interest-based analysis, and conflict resolution and settlement strategy. He received his B.A. from Carleton College, and his J.D. from University of Minnesota Law School. He is currently an adjunct professor at William Mitchell Law School, where he teaches alternative dispute resolution, and has been a lecturer at the University Of Minnesota Carlson School of Management, where he taught negotiation courses. Currently, Jim teaches this and other negotiation courses through the College of Continuing Education at the University of Minnesota.
K. David Hirschey
K. David Hirschey, M.A.I.R., SPHR, is the principal of Personnel Management, Inc. The firm provides leadership and support for organizational development, reward and recognition, and employee relations activities for emerging growth and middle-market organizations in both the public and private sectors. David's previous industrial experience includes managerial and executive positions at Xerox Corporation, Frito-Lay, Inc., and General Mills. He was also the principal in Hirschey Associates, Los Gatos, California, a management consulting firm that provided business development counsel throughout the United States. David has authored articles on negotiations, leadership and motivation, and consulting. David received a B.A. in business and economics and an M.A. in industrial relations from the University of Minnesota. He has completed additional graduate work at Cornell University.
Dean Hyers is an emotional intuitive who has brought his natural skills to the challenge of protecting and defending vulnerability wherever he finds it. He focused his natural abilities with a degree in psychology. A love for film has had him creating movies throughout his life. In 1999, Dean co-created an acting workshop and began honing his unique coaching style by working with actors facing the challenge of being authentic inside of artificial scenes. Dean used this experience to make the award-winning film Bill’s Gun Shop, released through Warner Bros. In 2001, Dean was hired by the U.S. government to train undercover agents in acting skills for deep cover operations. This experience inspired Dean to recognize that his ability to direct performers could benefit non-actors facing true-life audiences. He has put this theory to the test for over 10 years, proving its worth with over $3 billion in client wins. Author of Winning Presence for Business Presenters, Dean continues to coach as he professionally speaks and continues to develop independent movies.
Angela Johnson, M.B.C., PMP, CST, ACP, is a Certified Scrum Trainer and Agile Transformation Coach providing education consulting services to clients across the United States who are adopting Agile. Angela has successfully implemented Scrum and Agile principles in a variety of projects from web-based applications to enterprise level retail and financial projects coaching teams, managers, stakeholders, and executives. A graduate of Hamline University (B.A.) and the University of St. Thomas (M.B.C.), Angela has presented to PMI’s Global Agile Community of Practice and at the Project Management Institute (PMI) Minnesota Professional Development Days and chapter events and also to the Twin Cities Quality Assurance Association. Angela is a certified Project Management Professional (PMP), a Certified Scrum Trainer (CST) and a PMI Agile Certified Practitioner (ACP). Angela facilitates the PMI Minnesota Agile Local Interest Group and is also an active member of the Scrum Alliance, and Agile Alliance.
John Kaman, M.A., PMP, is a coach, consultant, and educator. His firm, Whitewater Coaching and Consulting, specializes in executive coaching, leadership development, and project management training. He has over 22 years of experience in research and development management with both 3M Company and Imation Corp. He has led project teams in a variety of areas, including the development of new printers, copying machines, Data Cartridges, and videotape products. John holds two U.S. patents and as a result of his leadership, his teams have been awarded sixteen patents. He is a member of the Project Management Institute-Minnesota Chapter, formerly on the board of directors. He is also an active member of the International Coaching Federation and the Minnesota Coaches Association. John has a master's degree in psychology/human development from St. Mary’s University, a B.S. in mechanical engineering from Marquette University, and a certificate in Personal Coaching from the Coaches Training Institute. John has worked with companies such as Ford Motor, 3M, Motorola, Sprint, Cisco Systems, Wells Fargo, St. Jude Medical, and United Health Care.
William Kanfield, MBA, PMP, CSM—William has skills, experience and expertise derived from over 30 years of real-world problem solving to draw from in delivering innovative and effective working solutions involving business process, technology, and information management. With a background in gathering military intelligence as part of an electronic warfare unit the East/West German border (1986−1990), providing financial accounting systems to joint ventures in Russia (1992−1996), and delivering automation and technology solutions to Fortune 100 financial services firms and other organizations, William brings a blend of theory and practical application to all aspects of IT and business service delivery. He has worked—as staff, manager, or consultant—in program and project management, business and financial analysis, vendor and contract management, off-shore IT development management, PMO operations and business intelligence application development with companies such as Phibro Energy/Solomon Brothers, National Advanced Computer Systems, Safeco Insurance Companies, Thrivent Financial, ShopNBC and Wells Fargo. William has an MBA from the Middlebury Institute of International Studies at Monterey and has numerous technology industry certifications including Project Management Professional (PMP) and Certified Scrum Master (CSM). He is currently the Director of the University Services Finance and Strategy PMO at the University of Minnesota. He lives in Lakeville, Minnesota with his wife and two children (17 and 14).
Pete Machalek has a master's degree in communication theory and film. In 1999, he co-created an acting workshop with Dean Hyers, and began developing an effective method for inspiring authentic performance and for thinking clearly and speaking concisely in the moment, under pressure. As workshop attendees reported the lessons of the class impacting their day-jobs, Pete recognized an opportunity to expand the reach of the workshop. Crossing over into working with professionals facing high-stakes sales pitches was an easy translation. Side-by-side with Dean, Pete is responsible for over $3 billion in client wins. Pete is past director of communications for the Twin Cities chapter of the American Society of Training and Development.
Stephanie McGovern, M.A., applies skills and strategies in her work that have proven effective during 20 successful years at Honeywell, Alliant Techsystems, and Cummins Power Generation. During that time, she demonstrated skills developing leaders, coaching, facilitating small and large group meetings, creating and maintaining high performing teams, conducting needs assessments, designing curriculum, and delivering training. She also has experience building employee ownership and commitment to organizational goals and managing a department during times of rapid change.
Scott Mohr, LSMBB, has more than 20 years of experience in leading transformational process improvement organizations in a variety of global, regulated industries. Scott holds a B.A. in organizational leadership from Bethel University and is a certified CAP Change Manager.
Robert J. Monson
Robert J. Monson, Ph.D., has over 20 years experience managing projects in all types of industries. He has been teaching since 1992 and is the author of several articles and presentations in the project management arena. Bob received his Ph.D. in industrial engineering at the University of Minnesota with a specialization in the area of project management and psychology. He also has a Bachelor of Mechanical Engineering degree from the University of Minnesota, Institute of Technology, and a Master of Manufacturing Systems Engineering from the University of St. Thomas. Currently, Bob is employed with Carestream Health.
Drs. Carolien Moors, M.Sc., founder of HardTalk Biz Coaching has a passion for working with organizations in industries such as manufacturing, food, healthcare, steel, energy, education, hospitality, and non-profits. Carolien has worked as an organizational coach, speaker, and trainer for companies in the Netherlands, Belgium, Germany, and the U.S. for 26 years. With three masters degrees (psychology and education) Carolien loves to apply psychology and business insights to the challenges of leaders, teams, and individual employees. She keeps things simple and applicable and focuses on collaboration, leadership, communication, and change management. Regardless of your specific objectives, you can be assured that she will work on your presence, candor and accountability. Carolien is Dutch and moved to Minnesota in 2007 with her family of five. Recent awards include Woman of the Year 2012-2013 by the National Association of Professional Women and the 2012 Achieving Dreams Award by the non-profit RESOURCE Inc., to which she's been donating her expertise since 2009.
Larry Morgan, MAIR, SPHR, GPHR, is a regular instructor for the University of Minnesota, St. Mary’s University, Metropolitan State University, Society of Human Resource Management, Minnesota Society of CPAs, and the International Foundation of Employee Benefit Plans. He teaches a variety of courses dealing with HR practices, compensation, benefits, HR technology, and the preparation courses for PHR/SPHR/GPHR. He holds the designation of SPHR and GPHR as well as a master's in industrial relations from the University of Minnesota. His background includes corporate roles at major organizations such as National Car Rental, Best Buy, Lawson Software, J.D. Edwards Software, H.B. Fuller, CUNA Mutual Group, and Grant Thornton Public Accounting. His is currently president of Orion HR Group, LLC and specializes in assisting organizations in aligning their HR programs with business strategy.
Jim Nelson, M.B.A., CMQ/OE, is a business leader with 20 years of experience specializing in strategy, management, engineering, and quality. He has led project teams in a variety of areas including design, manufacturing, Lean Six Sigma, and Performance Excellence, and holds two U.S. patents. He is a member of ASQ and the Performance Excellence Network (PEN), including board membership in both organizations. Jim is active in the Minnesota state and AHCA Baldrige Quality Award programs, participating and leading teams for state and national organizations. Jim has a bachelor in engineering from MSU-Mankato, and M.B.A. from Cardinal Stritch University, and is a Certified Quality Manager/Organizational Excellence from ASQ and Certified Lean Six Sigma Black Belt (Caterpillar and GE).
James Olney, J.D., has extensive experience in the field of employment practices and was a litigation attorney for almost nine years before going to Associated Financial Group. James has broad expertise in almost every human resources function related to having employees—from hiring and performance evaluations, to discipline and termination, and all points in between. As an Employers Services Consultant, he has worked with a wide variety of employers on numerous employment related matters, including harassment investigations, human resources audits, affirmative action plans, handbook drafting, and many others. In addition to working directly with employers, James regularly writes articles on topical employment issues and presents in-depth seminars and instruction on a variety of important subjects. He has presented courses for both the University of Minnesota’s College of Continuing Education and the Carlson School of Management’s industrial relations program. He is also serving as an advisor and consultant for Associated Financial Group’s Executive Risk department. James received his law degree from the University of Minnesota, and his Bachelor of Arts degree from Washington University in St. Louis.
Bob Prentiss, CBAP, is an industry leader, keynote speaker, trainer, mentor, and consultant in the field of business analysis. Bob has 25+ years of experience in corporate America in multiple industries; working on multimillion dollar projects as a business analyst; managing BA teams and centers of excellence; and assessing and managing BA maturity, quality, and competency. Bob is the owner of Bob the BA, LLC, a business analysis training, mentoring, and consulting company that helps you learn, think, and work differently. Bob is a founding member and past president of the IIBA Minneapolis/St. Paul chapter. Bob is CBAP® certified and holds multiple certifications in business analysis.
Karen Rainford, M.B.A., PMP, Ed.D., specializes in project management training and customized course development, bringing real-life project and portfolio management experiences from the financial, telecommunications, health care, and information services industries to the classroom. Karen was recognized in 2009 as the recipient of the Ana Alvarez-Holmberg Scholarship awarded by PMI-MN and the Twin Cities chapter of the American Society of Training and Development (ASTD-TCC) to honor a dynamic local leader in project management and corporate training with a demonstrated commitment to community service and to continuous learning and with high personal standards and passion for life. Karen is a Certified Project Manager through the Project Management Institute since 2003 and is a past program manager for certification for PMI Minnesota. Karen worked in portfolio management at Thomson-Reuters and Express Scripts and has 18 years of infrastructure and software development project management experience at Qwest, United Health Care, Piper Jaffray, and the State of Minnesota.
Dee Rhoda, CSM, CSPO, CSP, ICP-ACC—Dee has over 15 years of experience as an IT professional and over five years of experience implementing Scrum and Agile practices. Throughout her career she has become well-versed with Agile approaches. Her experiences transforming teams to Agile and Scrum from sequential development methods have fueled positive changes. Dee brings persistence, optimism, and passion to her work and is devoted to assisting others in achieving success. She is a Certified ScrumMaster® and Certified Scrum Product Owner®. She is also a December 2015 graduate of the Agile Certificate program from the University of Minnesota, College of Continuing Education. Dee lives in a northern metro area of Minneapolis, MN. She is married to husband Jim and has two sons. As an avid golfer, Dee is constantly seeking the elusive lower handicap (and little white ball). When she is not on the golf course, she enjoys spending time with family and friends over a game of cards.
Jim Robsinson has his doctorate in Counseling Psychology from the University of Southern California and has taught psychology at St. Catherine University, the University of St. Thomas, and Gustavus Adolphus College since 1994. He also is an alum of the Brave New Workshop theater in Minneapolis, where he wrote and performed in over 10 main stage shows. Jim is currently teaching courses on improvisation and mental health and working with police officers and social workers using improvisation as a way to de-escalate crisis situations. He is a co-owner of Table Salt Productions, an independent theater company dedicated to bringing original works to the Twin Cities. Jim hails from Riverside, California.
Founder and principal of Roselle Leadership Strategies, Inc., Bruce Roselle has for nearly 30 years been a thought leader in the areas of executive coaching, strategic visioning, psychological assessment for hiring and development, and customized succession planning. He has served companies ranging from high-tech and manufacturing to service firms, as well as nonprofit organizations, public institutions, and churches. In addition to articles which have been published in journals such as Counseling and Human Development, Executive Excellence, and Career Development Quarterly, Bruce has been quoted in a variety of mainstream media for his views on leadership and workplace issues.
Norm Schultz, M.A., CPLP, is founder and president of a management consulting firm that focuses on change leadership and workplace learning and performance. He is widely recognized as a leader in human performance improvement and behavior change. Norm received his M.A. in psychology from Western Michigan University, specializing in organizational behavior management and applied behavior analysis. He is also a past president of ASTD, Twin Cities chapter. Norm has been teaching for the College of Continuing Education for the past eight years.
Keith Setterholm, M.A., is the principal of Novus Via Consulting and an associate consultant with Process Management International in the United Kingdom. Since 1987, he has been actively consulting and coaching in the business process management field, leading hands-on process improvement and redesign collaborative projects with clients, and designing and delivering customized workshops on process management, leadership and facilitation, and strategic change. Keith holds a master’s degree in training and organizational development from the University of Minnesota, a certificate in Whole Scale Change from Dannemiller Tyson Associates, and certification as a Practitioner for the Myers Briggs Type Indicator.
Ben Shank, M.A., has taught writing and written professionally since 1975. He has worked as a writer and editor for newspapers, technical journals, and corporations. Combining his expertise and enthusiasm for clear, concise writing, Ben has delivered thousands of business and technical writing workshops in the United States, Canada, and England. Many corporations and units of federal, state, and local governments have called on him to design unique writing training programs. He also delivers one-on-one coaching for executives and leaders. Ben is the owner of a writing consulting firm. His educational background includes an undergraduate degree in communications, extensive graduate training in industrial relations and ethics, and a master’s degree in psychology.
Devan Shepherd is the author of Teach Yourself XML in 21 Days. He has more than 25 years of progressive experience in the IT industry as a developer, executive, solutions provider, public speaker, and instructor. He runs, as CEO and Chief Technical Officer, XMaLpha Technologies LLC, a successful consulting and technology training practice. Devan serves as an instructor at the University of Minnesota, College of Continuing Education, teaching business information technologies, business analysis, and selected business topics. Formerly, Devan served as the director of information systems for the U.S. National Marrow Donor Program (NMDP) at the organization’s world headquarters in Minneapolis, MN. Devan was honored in 2000 to receive the Smithsonian Institute Award for Innovation in Computing, and have his work added to the permanent archives of the Institute. In 2001, he received the Instructor of the Year honors from Seybold Publishing. Recently, Devan received a National Business Leadership award from the U.S. Congress.
John G. Shulman, president and CEO of a negotiation, consulting, and training firm, is an experienced attorney, negotiator, entrepreneur, and public speaker with a J.D. from Harvard Law School. Mr. Shulman is currently working with professor Robert Mnookin, director of the Program on Negotiation at Harvard Law School, on a project addressing internal conflict among Isreali leaders regarding withdrawal from the Gaza and West Bank settlements. Mr. Shulman has employed advanced interest-based strategies with a wide variety of clients, including 3M Company, Sandoz Pharmaceuticals, AstraZeneca, HealthPartners, PanAmSat, US Bank, Thomson West, Schwan’s, International Dairy Queen, and Imation Corp., which awarded Mr. Shulman its prestigious “Chairman’s Business Turning Point Award” in 2002. Mr. Shulman has conducted seminars and training workshops for thousands of business executives and managers, judges, attorneys, and community leaders in interest-based approaches to negotiation, sales, account management, supply chain management, leadership development, and conflict resolution.
LeAnn Simonson, owner and principal consultant with Simonson Consulting, has over fifteen years of business analysis experience and regularly teaches business analysis courses. LeAnn has also been a Web application developer, a project manager, and a social worker, contributing to both her soft and hard skills. LeAnn holds a master’s degree in software engineering and a master’s degree in social work, both from the University of Minnesota.
John Skovbroten, PMP, received his B.A. from St. Olaf College and M.B.A. from Minnesota State University, Mankato. A consultant and trainer, he has more than 30 years of industry experience in various technology initiatives. For half of those years, he managed projects, mentored and coached others, and helped several Minnesota-based corporations put initiatives in place to improve the practice of project management. Certified by the Project Management Institute (PMI) as a Project Management Professional (PMP), he was named a colleague of PMI-Minnesota in recognition of his significant and sustained contribution, which has included teaching the PMI-Minnesota certification classes since 1997 and serving on the board of directors for two years.
Teri Spillers, M.A., is a consultant in organizational effectiveness in the Office of Human Resources at the University of MN. She provides coaching and consulting services to individuals, leaders, and teams. She earned her master's degree in counseling psychology from the University of St. Thomas and has 10 years of previous management experience.
Chad Strathman, J.D., represents large and small employers in all aspects of employment law, including employment litigation, counseling, and training. He has extensive experience litigating and counseling about race and gender discrimination claims, sexual harassment cases, disability and workers’ compensation matters, and class action wage and hour overtime issues. Chad has litigated matters in federal district courts around the country and has defended numerous charges of discrimination before the Equal Employment Opportunity Commission and various state agencies. He regularly lectures and writes on employment law matters and conducts management training sessions for nationwide Fortune 500 companies. Mr. Strathman earned his B.B.A. degree in business administration and management information systems from the University of Iowa followed by his J.D. from the University of Iowa, College of Law. Mr. Strathman was a member of the Iowa Law Review and is actively involved in the Minnesota State Bar Association and the Hennepin County Bar Association.
Jerilynn Sushko, M.B.A., M.A., is president/owner of The Business Training Group, a corporate training and management consulting company. She specializes in a variety of business education areas, including management development, leadership, customer service, marketing and sales, team building, change, small business development, and project management. Jerilynn has many years of experience developing and facilitating business seminars and workshops for management and support staff in business organizations, universities and colleges, and nonprofit organizations. She teaches credit and noncredit classes and is an adjunct professor in the management and marketing departments at several colleges in the Twin Cities area. Jerilynn has an M.B.A. and an M.A. in education from the University of St. Thomas in St. Paul.
Mark Waldof has 44 years of aerospace industry experience in systems engineering, system design, electrical design, software development, systems integration and test, project engineering, program management, marketing and proposals, legal support, subcontracts management, and organizational process developments. Mark has 15 years of course development and conduct experience in technical and management areas. Mark also provides management and technical training and consulting services to a variety of Lockheed Martin customers and business interests including Sandia National Labs, United Space Alliance KSC/Houston, the Naval Post Graduate School, FAA, and US Navy customers. Mark is retired from Lockheed Martin Corporation and held numerous positions which included being the corporate focal point for project management processes, assessment, development, and training activities. Other positions included leading the LM Corporate Technical Learning Council which worked, in part, to coordinate the development of skills based learning curriculum designs and other learning vehicles for 70,000+ engineers and project managers in many disciplines. External to Lockheed Martin, Mark’s experience includes a past adjunct professor position at the graduate level at the University of St. Thomas, Computer Sciences (CSIS) Dept in St. Paul MN and a current position with the University of Minnesota, College of Continuing Education. At the University of Minnesota, Mark develops and conducts systems engineering, project management, and instructional design courses. He has worked with the State of Minnesota and the University of Minnesota to build a systems engineering partnership with Lockheed Martin that develops and provides SE courseware for industry and academia. He also works with local school districts in Minnesota to provide foundational science and math course materials at the middle school level. Mark holds a bachelor of electrical engineering degree from the Institute of Technology at the University of Minnesota, has completed course work toward a master's of electrical engineering, and has completed numerous other areas of study internal and external to Lockheed Martin.
As a leader in her field for more than 15 years, Angela understands how business analysis skills benefit organizations. Her vast experience ranges from small start-up company projects to Fortune 500 programs with budgets greater than $250 million. Angela has managed business analysis teams on both the technical and business sides of organizations in various industries including telecommunications, retail, media, legal, healthcare, financial services, energy, and agriculture. Angela currently consults with Fortune 500 companies. She helps organizations leverage the power of business analysis by assessing business analysis practices, building competency models, and integrating best practices. In addition to consulting, Angela is CEO of BA-Squared, LLC. BA-Squared provides business analysis training with an emphasis on visual communication and interactive facilitation. BA-Squared workshops help business analysts inspire creativity, collaboration, and innovation in their organizations. Angela is IIBA CBAP certified and PMI PMP certified.
Gail Zack Anderson
Gail Zack Anderson, M.A., is president of a consulting firm that provides individual presentation coaching and leads effective presentation workshops and effective trainer workshops. Gail has over 20 years of experience in training and coaching. She has worked with a wide variety of industries and individuals and strives to make each learning solution unique and meaningful. Gail has an M.A. in human resource and change leadership from the University of St. Thomas and a B.S. in business from the University of Minnesota. In addition, Gail has served six years on the board of directors of ASTD Twin Cities Chapter, and is a past president.